How can I contact Freeze Breeze1?
You can email us at: [email protected]
and our customer servies will be happy to halp you with whatever you need.
Do you accept international orders?
We can ship your order almost anywhere in the world.
Is my payment on your site secure?
All online payments are safe and secured. Our website has created a secure transaction environment. The ordering system we used is the industry standard for encryption technology-to protect your private information registered on our site. The encryption system provides you with security and peace of mind when your browser and local network supports the use of encrypted data transmissions.
What should I do if I am getting an error when I pay with my credit card?
If you are trying to checkout using credit card as your payment method but receiving an error, please go back and place an order again, your previous orders placed without payment will be canceled within 24 hours. Please check with your credit card company to ensure that your card is available.
What are the accepted payment methods?
We accept all major credit careds(VISA,Mastercared,AMEX) and paypal payments.
Do I need to pay the sales tax?
No, there is no sales tax on our site.
Were do you ship from?
We ship from China.
What should I do if my order never arrived?
Be sure that all of your orders have shipped already. If your order displays your package on the tracking website has been sent, and you don't receive it in 2 weeks; please contact customer service for assistance.